Questions about a specific build, flooring options, equipment inspection, or anything else covered on the site. We read every message and respond to most of them.
Your message goes directly to [email protected]. It's not filtered through a form service or CRM. We read it directly.
If your question is specific and has a useful answer, we'll research it properly before replying. We'd rather take a day longer and be accurate.
Most messages receive a reply within two to four business days. Questions that require research may take a bit longer.
If your question is one that others would benefit from, we may write a guide based on it. We'll let you know if that happens.